Frequently Asked Questions

To create our designs, we start each project by finding the best geospatial data available for the location, using authoritative sources. Then we convert the data into a format suitable for artwork and choose the contour interval based on what looks best in our opinion. Minimal editing may be applied to ensure an appealing aesthetic while retaining the precise and unique spirit of each landscape.

All of our sizes are industry-standard to make framing easy! The dimensions in the dropdown menu on our product pages refer to the entire sheet or page, including the white border. We incorporate a white border in many of our prints to provide the look of a mat and to have space for text. We offer most prints in both vertical and horizontal orientations.

Computers are often calibrated differently, so what you see on your screen may vary slightly from what you see in person. Computer screens are also lit from behind, which can sometimes give a different sense of brightness to an image. We do our best to accurately represent our products. If you have questions or concerns, please don't hesitate to send us a note.

We do not usually offer digital files in order to protect our designs and copyrights, but if this is for commercial use and you're interested in licensing, we'd be happy to explore that option with you. If so, please send us a note with some more information about your project and intended use!

Yes! Don't see your desired location available in our shop yet? Order a custom topographic print, and we'll be happy to make it for you from scratch. If it's a well-loved place that others are also likely to enjoy, this may be possible at no extra charge! Send us a note if you'd like to chat about your ideas.

We aim to be comprehensive in the questions we ask to make sure your design matches your vision the first time you see a finished product from us. However, we understand that sometimes changes are necessary, so one round of minor adjustments is on the house! For further or more elaborate changes, an additional charge may apply. Please note that if you change your mind completely and want to cancel your order after custom design work has already been done, your order will not be eligible for a refund.

Yes! We are happy to help you commemorate a date, add names to a gift, or get creative with a line of personalized text at the bottom of any print! We are happy to provide this service for no additional cost if you add it to your cart along with your print of choice. PLEASE NOTE: You will not receive a proof, so please make sure to enter your desired text exactly as you would like it written. Do not include quotation marks or other punctuation unless you would like them included on your print.

Yes! We are happy to help you highlight a spot on the map that is meaningful to you with a custom location marker! We recommend a simple black circle, triangle, or heart. Add it to your cart along with your print of choice. PLEASE NOTE: You will receive a proof via email before printing, and printing will not proceed without your approval.

Perhaps you have a frame you love that's meant for a size that's not one of our standards, or you're looking for a perfect fit for a spot on your wall. We can do that! Send us a note with what you're looking for, and we'll get back to you with a price quote.

We're excited to help bring your idea into reality! We have fulfilled some interesting requests over the years (including a pirate-themed wedding map). Elissa has a degree in studio art and over a decade of experience doing cartography in various forms. Her husband Nate has been working as a GIS analyst for over a decade. If the data exists, we have the skills and would be happy to turn your vision into a beautiful and compelling work of art! Let us know what you're thinking.